Shipping policy

The RoyalE Life, LLC is not responsible for incorrect or incomplete addresses. The purchaser is responsible for entering correct shipping information.  The purchaser is also responsible for making sure that the shipping address entered is a secure address.  We cannot cover the cost of lost or stolen packages, nor can we interact with the shipping company to locate your lost package, if the tracking information says it was delivered to the shipping address.  If the shipping company shows the packaged as having been delivered, then we will assume that it was delivered and that something must have happened to the package at its destination. 

If a package comes back to us as "undeliverable" or as "insufficient" or "wrong address," the purchaser will be charged for shipping the package to its proper destination (even if the order originally warranted free or reduced shipping).  

Note we cannot be held responsible for delays in shipping due to weather or acts beyond our control.